Customer Service Phone Numbers
How to call Alaska Airlines: use the toll free numbers below to contact customer service for reservations, flight status and more. When you call, you will be asked the questions below.
Alaska Airlines Reservations
hours: 5Am to midnight (PST)
- Thank you for calling Alaska Airline.
- Para español, presione dos.
- To see if a flight is on time, say ‘Check Status’ or press 1.
- Enter or say the flight number one digit at a time.
- Press the Star key if you don’t know it.
- For arrival information, press 1.
- For departure information, press 2.
- All reservations, including award travel, say ‘Reservations’ or press 2.
- How can I help you with reservations?
- Existing reservation, press 1.
- To change a reservation, press 1.
- To reconfirm a reservation, press 2.
- To check flight status, press 3.
- For Mileage plan account, say ‘Mileage plan account’ or press 3.
- To hear my balance, press 1.
- To use miles for travel, press 2.
- For account balance, press 3.
- For password reset, press 4.
- If none of these, say ‘More options’ or press 4.
- For baggage information, press 1.
- For Website help, press 2.
- For vacation deals, press 3.
- For group travel, press 4.
- For general questions, press 5.
Alaska Airlines Customer Care / Support
hours: Monday-Friday 8:00AM to 5:45 PM (PST)
- Thank you for calling Alaska Airline customer care, how can I help you today?
- Sorry I didn’t hear that; tell me the reason for your call. You can say things like reservations or world travel or mileage plan account
- So how can I help you? Sorry I still didn’t get that; to see if a flight is on time say flight status,
- for all reservations including a world travel say reservations;
- otherwise say millage plan account or more options.
- More options.
- You can say baggage information, website help, vacation deals, or group travel; for anything else say general questions.
- General questions.
- The customer care office is currently closed; please call us back during regular business hours. We are open Monday through Friday and close on Saturday and Sunday; thank you for calling Alaska airlines.
Central Baggage Service
hours: Daily 7:00Am to 8:45PM (PST)