Customer Service Phone Numbers
How to call AllState: to contact customer service, use the toll free numbers below. Speak with a live agent. Get help with claims, payments, and policy questions. When you call, you will be asked the questions below.
Customer Service Number
Call 1-800-255-7828 (1-800-ALLSTATE) (24/7)
- Thanks for calling Allstate where you’re in good hands.
- Just so you know, we may monitor or record this call.
- First off, are you calling to report a new claim or to check on a claim that you’ve already filed? Just say yes or no.
- Sure. One moment.
- Alright. Which of these would you like to do, file a new claim, check on an existing claim, or get roadside assistance?
- File a new claim.
- Alright. Please say or enter your nine-digit policy number or say I don’t have it.
- Check existing claim
- Please say or enter the claim number, or say I dont have it
- If you know the policy number you can tell me that now, or key something in
- Roadside assistance: Sure Ill get you right over to someone in our roadside team (real person)
- OK are you an Allstate policy holder?
- Alright I can help you with a quote for new insurance.
- I can also connect you to our emergency roadside assistance team, or for any other questions I can connect to someone who can help
- So just say, “Get a quote”, “Roadside assistance”, or say, “Help me with something else” at any time you can say representative or press 0.
- Get a quote.
- Alright what kind of coverage are you looking for?
- You can say things like auto insurance or a home owner’s policy.
- Auto insurance.
- And what’s the zip code where you need that coverage?
Hearing Impaired Service
Contact Agent Number
Claims Questions Number
Call 1-800-255-7828 (24/7)
Allstate Easy Pay Plan, Pay By Phone Number
Other Useful Numbers
Recurring Credit Card Pay Plan: 1-800-901-1732.
Electronic Check: 1-800-901-1732.
Catastrophe Response and Claims: 1-800-54-Storm (1-800-547-8676)
Glass Inusrance: call 1-800-626-4527.
Homeowners Insurance Questions: 1-800-255-7828
Flood Insurance: (800) 527-2634
Commercial Mortgage: (800) 729-3005