Customer Service Phone Numbers
How to call American Express: for customer service, dial the toll free numbers below. Talk to a live person about your account and card services. When you call, you will be asked the questions below.
- Please say or enter you 15 digit account number. You can also say report a lost or stolen card or apply for a new card account.
Lost or Stolen Card
- American Express, for service in English, say English. [para los servicios en españolas viga españolas]
- Sorry I didn’t get that; you can say English or Press one. To better service your request, please says or enter your 15 digit account number. You can also say report a lost or stolen card.
hours: 8 am to midnight ET, 7 day
- Thank you for calling the American Express gift card service. [Para continuar espanol marke uno].
- You may also check your available balance online at amreicanexpress.com/gift.
- Please enter the 15 digit card number followed by the pound sign.
Customer Service en Espanol: 1-800-473-7346
Request New Card: 1-800-964-8542
Gold Card Events: 1-800-448-8457
Gold Card Dining Concierge: 1-877-300-3463