Customer Service Phone Numbers
How to call Amtrak: use the toll free number below to contact a real customer service agent for support, including bookings and cancellations. When you call, you will be asked the questions below.
Amtrak Reservations & Customer Service
- Hey I am Julie, Amtrak’s automated agent. To check if a particular train is running on time say train status
- to get schedule and price information say schedules,
- for new or existing reservations say reservations. You can also say it something else
- Great, if you are calling about a reservation you have already made say I already have a reservation otherwise I will be able to help you book seats on any Amtrak train; let’s get started. Are you looking for one way or round trip?.
- Round trip.
- Let’s take of the out bound trip first; do you know the train number you would like?
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