Customer Service Phone Number
How to call Costco: use the toll free number below to contact customer service for help with orders and membership questions. When you call, you will be asked the questions below.
- Thank you for calling Costco.com. To hear the status of your Costco.com online order press 1,
- For shipping timeframes press 2,
- To cancel, change or return your order press 3.
- For assistance with Costco.com account or to complete an online purchase press 4
- If you were calling about your Costco membership press 5,
- if you were calling about a business supply order press 6,
- if you were calling for warehouse phone number or location information press 7.
- To repeat these options press pound. Please enter your order number followed by the pound sign.
- Thank you for calling the Costco mail order pharmacy.
- If you know your prescription number and want to refill you prescription press 1
- to hear the status of your order press 2,
- if you are a doctor calling to speak to a pharmacist press 3.
- If you need assistance setting up an account with our online pharmacy press 4.
- If you need assistance with prescription prices press 5,
- if you need assistance with locating a Costco Pharmacy near you press 6,
- if you have additional questions regarding your order press 7,
- to repeat this menu press *.