Customer Service Phone Numbers
How to call Lufthansa: use the toll free numbers below to contact customer service for questions about reservations, flight status, bookings etc. When you call, you will be asked the questions below.
- Thank you for calling Lufthansa.
- Save $20 today by booking your flights online at lh.com where lower fares may be available.
- For Lufthansa’s flight arrival and departure information, please press 1.
- Please press 1 for airports in the United States or Canada.
- Please press 2 for all other countries.
- To make a new booking, or for general fare inquiries, please press 2.
- For changes or questions with regard to an existing booking, please press 3.
- Please note we ask all passengers traveling to and from the US and Canada to have their passports signed prior to arrival to the airport. Thank you.
- If you’re calling regarding a booking need through Lufthansa.com or an online travel agency website, please press 1.
- For telephone check-in, please press 2.
- For Lufthansa’s recall information policy, please press 3.
- For Lufthansa’s baggage policy, please press 4.
- If you have any other questions with regarding to an existing booking or need assistance with a special service request, please press 5.
- If you are a travel agent, please press 4.
- If you are a Miles and More blue card holder, and would like to make a Miles and More reservation, or have Miles and More information, please press 5.
- If you are a Miles and More traveler with a silver card, please press 6.
- If you are a Miles and More senator member with a gold card, please press 7.
- Please note we ask all passengers travelling to and from the US and Canada to have their passports signed prior to arrival to the airport. Thank you.
- To ensure a high standard of customer service, individual calls may be recorded.
- If you agree to this, please press 1.
- If you do not agree to this, please press 2.
Lufthansa Technical Support Hotline
- Thank you for calling Lufthansa; please note that your call maybe monitored or recorded for quality purposes.
- To help us direct your call please select from the following options.
- For technical support on Lufthansa.com website please press 1,
- for the online checking please press 2,
- to make changes to your existing generationfly.com reservations please have your confirmation ready and press 3,
- to make changes to your existing Lufthansa.com reservations please have your confirmation ready and press 4.