Customer Service Phone Numbers
How to call Visa: for customer service, dial the toll free number below. Talk to a live person about your card or account. When you call, you will be asked the questions below.
Global Customer Assistance Center
- Welcome to Visa, for English press one, [para espanol, marke dos].
- If you are a Visa card holder press one
- for account information such as account balance pin or payment information press one,
- to report your card as lost or stolen, or to request an emergency card or cash press two.
- To follow up on an emergency card or cash request press 3,
- for all other benefits press four
- for all other enquiries press 5.
- To hear this menu again press 9, please enter your visa account number followed by the pound sign. Please key in your response…
- if you are a financial institution that issues Visa card, press two,
- if you are a merchant, please press three,
- if you would like to apply for a Visa card or all other Visa enquiries press four.
- To hear this menu again, press nine
Visa Travelers Cheque Global Refund and Assistance Center
: (800) 227-6811 (24/7)
- Thanks for calling the Visa travelers check global refund service
- to verify the status of travelers’ checks please press one.
- Look at the issuers name to the right of the Visa logo;
- if the name is inter-payment services or Banko De Brazil or City Corp please press one.
- For any other issuer please stay on the line; all calls are recorded for training and quality control and maybe reviewed later to check the details you have given.
- To report the loss or theft of the travelers checks or for a query on an existing on an exiting repost please press two.
- For enquiries about the Visa card please press three.
- For any other travelers check enquiry on any other travelers check enquiries, please press four.